Effective Management

In this course, students will gain an understanding of the basic fundamentals of becoming an effective manager for their team.

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Learning Objectives

Upon successful completion of this course, students will be able to:

  • determine the roles that a manager must fill on a team, and explore the key areas of personal development.
  • discover how to detect silent messages through body language and other means of nonverbal communication. You will also bolster your listening skills through active listening.
  • discover ways of identifying problems, prioritizing problems, and implementing solutions effectively.
  • empower your workgroup through delegation and coaching.
  • discover the stages of team development and examine the need for regular team meetings.


    Course Details

    Course Outline

    1 - Developing as a Manager
  • Identify Effective Manager Roles
  • Develop Personal Skills
  • 2 - Communicating Successfully
  • Communicate Without Talking
  • Manage Better by Listening
  • Assert to Achieve
  • 3 - Cultivating Great Teams
  • Create an Invincible Team
  • Inspire Team Success
  • Run Team Meetings
  • Resolve Conflicts Positively
  • 4 - Empowering Your Workgroup
  • Delegate For Results
  • Coach for Achievement
  • Optimize Staff Performance
  • 5 - Creating Successful Solutions
  • Identify and Define the Problem
  • Determine the Root Cause
  • Identify a Solution
  • Implement Solutions Decisively
  • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    Business professionals who are either at the managerial level, or are interested in becoming team leaders.

    Effective Management

    Course Length : 1 Day

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