1 - Developing as a Manager
Identify Effective Manager RolesDevelop Personal Skills
2 - Communicating Successfully
Communicate Without TalkingManage Better by ListeningAssert to Achieve
3 - Cultivating Great Teams
Create an Invincible TeamInspire Team SuccessRun Team MeetingsResolve Conflicts Positively
4 - Empowering Your Workgroup
Delegate For ResultsCoach for AchievementOptimize Staff Performance
5 - Creating Successful Solutions
Identify and Define the ProblemDetermine the Root CauseIdentify a SolutionImplement Solutions Decisively
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Business professionals who are either at the managerial level, or are interested in becoming team leaders.