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Develop the building blocks to great leadership with New Horizons Buffalo, Rochester, Syracuse, and Albany

Vision. Communication. Decision Making. Characteristics of a great leader.

In a day and age in which business is constantly evolving, professionals are required to have a much broader skillset.

Success begins with your professional enhancement and leadership development. With Leadership and Professional Development, Project Management, IT Service Management and Business Analysis training from New Horizons Buffalo, Rochester, Syracuse, and Albany, we offer the foundation to building great leadership and professional skills.

Join us throughout the months of July, August and September for a series of webinars focusing on Leadership, Project Management, IT Service Management, DevOps, Human Resources and Business Analysis. Join industry experts as they dive deep into topics including leadership development, productivity management and more.

Free Webinars

Expand the tabs below to view the webinars offered each month.

JULY

Leadership & Development: Preventing Sexual Harassment in the Workplace
Date: 07/11/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Crystal Bessix - Executive Leadership Coach & Professional Development Consultant

Become a Transformational Leader with DevOps
Date: 07/12/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Jayne Groll - CEO, DevOps Institute

Popular courses:
DevOps Leader (DevOps Institute)

Leadership & Development: Building Successful Work Relationships
Date: 07/17/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Brian Ackles, Executive Leadership Coach and Professional Development Consultant

10 Brainstorming Techniques That Get Great Results
Date: 07/24/2018
Time: 8:00 am PDT / 11:00 am EDT / 3:00 pm GMT
Presenter: Eric Bloom - Executive Director, IT Management and Leadership Institute

Modernizing IT Service Management
Date: 07/25/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Phil Hearsum - ITSM Portfolio Manager, AXELOS

Popular courses:
ITIL® Awareness

AUGUST

The Benefits of Managing Generational Diversity in the Workplace
Date: 08/07/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Jill Schichter - President, Forté Leadership Group

Leadership & Development: Transitioning into Leadership for an IT Manager
Date: 08/14/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Brian Ackles - Executive Leadership Coach and Professional Development Consultant

Ways to Say "No" Without Actually Saying "No"
Date: 08/21/2018
Time: 8:00 am PDT / 11:00 am EDT / 3:00 pm GMT
Presenter: Eric Bloom - Executive Director, IT Management and Leadership Institute

SEPTEMBER

How Business Analysts Provide Value in Today’s Work Environment
Date: 09/06/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Vincent Bordo - Senior Business Analysis Instructor, RG Freeman Group

Leadership & Development: Thinking with Critical Insight
Date: 09/11/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Brian Ackles - Executive Leadership Coach and Professional Development Consultant

Conversational Competence - A Step-by-Step Approach
Date: 09/12/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Jill Schichter - President, Forté Leadership Group

Managing and Influencing Your Stakeholders; Don't let Them Manage You
Date: 09/18/2018
Time: 8:00 am PDT / 11:00 am EDT / 3:00 pm GMT
Presenter: Eric Bloom - Executive Director, IT Management and Leadership Institute

Enterprise Agile in the Age of Digital Transformation
Date: 09/26/2018
Time: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
Presenter: Cameron Stewart - Head of Product Development, AXELOS

Free Downloadable Resources

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	Business Analysis Leading Organizations to Better Outcomes: For many organizations, effective business analysis is not an integral part of their project work. However, driven by the rise in project complexity, we see that business analysis is a key competency to project success.
	Developing Great Leaders: Every year countless businesses that appear to have all the right stuff—great vision and the operational capabilities to implement it—fail. Why? The answer is simple: They fail because they don’t have good leaders.
	Feedback as Fuel - Training Magazine: For leaders in rapid ascent, feedback is vital. So why is feedback so rarely sought and given? Here’s how to ensure your fastest-growing leaders are getting the feedback they need.
	Five Unique Skills of DevOps Leaders: It is time for leaders whose skills focus on DevOps transformations. Here we will discuss several innovative models and approaches to help leaders transform their teams and their organizations
	How Project Controls Teams Can Have Full Traceability into Their Project Information: Without a consistent approach and clear milestones, decision points and metrics to measure your success, you’re just flying by the seat of your pants.
	Maximize the Synergies Between ITIL and DevOps: Many organizations rely on ITIL as the foundation of their service management processes, understanding the synergies between ITIL and DevOps is essential to improving organizational performance and business outcomes.
	Nine Principals of an ITSM Professional: You can simplify the task of finding the right answer by adhering to the pricipals not only from the point of view of understanding the ITIL framework, but also for solving practical problems.
	Service Acceptance Criteria - ITIL: Use ITIL guided principals to show how it is possible for IT service operations within these organizations to reach across the divide to software development in order to bring improvements to their services.
	The Future of IT Service Management Professional - 2017: This report identifies how the ITSM profession is evolving, and the technical and interpersonal skills that ITSM professionals will need in the future.
	The Future Project Manager: This report identifies the key trends that will most impact the project, program and portfolio management profession, as well as the technical and interpersonal skills that will be required.
	The Hard Science Behind Soft Skills: Corporations spend billions of dollars each year to develop capable leaders. By applying talent analytics to the bigger picture of leadership development, learn about four findings from an array of talent analytics studies.
	Tracking Down Project Performance Using Baseline Compliance Analysis: This paper will present a method that allows for a quick determination of whether your project is being executed as planned, and if not, how to identify where the areas and time periods of non-compliance are.
	L&D Roles Changing - LPI: Teachers, students and tools of learning have existed from the very beginning but they are no longer immune to the effects of technological progress. How are these fundamental roles changing and what does the future hold for workplace learning professionals?
	Leading Lights - LPI: Read how 5 short articles reveal a fascinating insight into the thoughts, aspirations and ideas of the learning world’s most astute commentators.
	LPI Research Companion - Issue 9: Get help, by cutting through the noise and receive the most relevant highlights and action points from the very best research the L&D industry has to offer.
	Future Proof L & D: In this report we will learn from the past mistakes and challenges of leaders in several industries like sports, IT, and telecom to create new best practices and apply them to future projects.